Saturday, March 29, 2008

Adelantadong Waiter sa Claw Daddy, Shangri-La Plaza!!!

The Sister Queens of Bloopers strike again!!!


So last Friday night, Rhea and I went out for our traditional Salary Day dinner. We were planning to go to Tender Bobs Shang (for the nth time) but we decided to try out the other restos in the strip. And since we are such great fans of seafood (and upon the insistence of the waiter), we decided to try Claw Daddy's.

Okay, we were not in the mood to get down and dirty so we didn't order king crabs or lobsters - though we agreed that this is THE PLACE to use your hands to eat. I almost got ashamed of myself when I tried to put the bib on my lap, thinking it was a napkin, haha. I just realized it was a bib when I saw the konyo kids across our table ask the waiters to put theirs on.

And so, we just ordered the simple recipes on their menu - Boston Clam Chowder, Opakapaka (snapper) in Macadamia - Garlic Pumpkin - Cranberry Sauce with Potatoes and a Riverbed Prawns platter with pasta (as in pasta lang walang sauce!)

The food was great!!! Super sarap ng pumpkin sauce with Macadamia sauce - it really complemented the snapper. So what was our issue???

Sobrang sarap ng sauce na gusto mo tlaga syang ubusin - na you wanna lick the plate para walang matirang sauce! Soooo... We shared the 2 pieces of snapper meat and every now and then eh pa-demure naming sinasawsaw ang fish sa sauce...

Then... the unimaginable happened - palibhasa eh wala nang laman na snapper meat ang plate at puro sauce na lang - inassume ng waiter na we were finised na at kinuha ng waiter ang plate nang hindi man lang nagpapa-alam - kahit may laman pa na mga potatoes ang plate!!! Nagkatinginan kami ni Raina at na-shock sa mga pangyayari!!! We couldn't believe it!!! Ang sarap-sarap ng sauce kinuha na nya agad!!! May lakad ba sya at nagmamadali syang magclear ng table!?!?!?! Naging bland tuloy ang pagkain namin sa natitira pang bites ng snapper meat!!!!

Eh syempre, hindi naman kami nag-react nung kinuha nya yun kasi baka akalain ng mga taga-ibang table mga PG kami! hahaha! I soo wanted to call the manager - hahahaha - dahil na ata to sa dugong call center girl na nananalaytay sa aking katawan. Pinigilan lang ako ni Raina, baka ma-fire daw yung waiter pag nagreklamo kami. Well, I know for a fact na pag finire nila yung waiter because of a dissatisfied customer, pwede syang magsumbong sa NLRC. hahaha

So, how did this saga end? Silent Protest. I asked for my bill and asked for a Customer Satisfaction survey. hahahaha Kaka-lurky because the CSAT card was quite crumpled - halatang di nagagamit! So there, that was how I poured out my sentiments - CSAT! lol, call center na call center!

My sister and I swore never to come back, lol!!! Go Tender Bob's!!!!

1 comment:

Anonymous said...

I agree with you... I had a worse experience...went to this same branch of Claw Daddy with my family for a January 1 dinner, and we were disappointed with their service. We ordered the shrimp boil (1,200 platter), a crab dish and several drinks, but soon read from their poster that we were entitled to a free pitcher of drinks. When we asked one of the waiters to please cancel our drinks order so that we can avail of the freebie (very nicely), we were curtly informed that he was not going to charge us anyway for the drinks we ordered. Things began to get weird after that, with waiters "announcing" the arrival of certain food as free (bread basket), we had to request them to please provide us with bibs and a bucket for the shells, and just overall tension. I also wanted to talk to the manager about it, but decided against it because it was the first day of the year and wanted to have a good start... but I feel now I should at least have asked for the evaluation form...I really feel our January 1 celebration was ruined. :(